Hi all,
First, a big thank you to Davin—and congratulations on your election as Chair of this group. I’m excited to be part of these important conversations as we continue exploring the role of AI in academic libraries.
I had the opportunity to present Friday morning at ELUNA on a UX research study conducted at the CSUN University Library evaluating the
Primo Research Assistant (PRA). The project involved
seven courses across undergraduate and graduate levels, where students used the PRA on real research assignments and submitted
journal reflections and survey feedback documenting their experiences.
While full analysis is still in progress, I shared early thematic insights and UX recommendations based on student feedback, including:
Slides from the session are attached.
I'm especially grateful to the ELUNA attendees who offered such encouraging feedback and helped shape my next steps. This fall, I’ll be expanding the study through
formal usability testing in partnership with CSUSB, with a focus on
first-generation, transfer, and disabled students—ensuring that diverse user experiences inform ongoing AI evaluation.
Happy to answer any questions or connect further!
Warmly,
Heather L. Cribbs
Systems Librarian | University Library | California State University, Northridge
"We are what we pretend to be, so we must be careful about what we pretend to be."
— Kurt Vonnegut
From: Pate, Davin <djp130330@utdallas.edu>
Sent: Wednesday, June 25, 2025 7:12 AM
To: ai-sig@exlibrisusers.org
Subject: [Ai-sig] ELUNA Update
Hello Everyone,
I want to thank everyone who attended this years ELUNA and who participated in formation meeting of the AI Special interest group.
For those who were not in attendance, a permanent chair was elected and a overview of the purpose of the group was provided. I was honored by the attendees in asking me to continue as permanent chair, and I accepted the position.
Purpose of the Group:
The group will function as a communication venue for people to express their AI Interests, discuss different academic issues with AI, and other AI topics. This would include products and services outside of Clarivate/Ex Libris, but the
conversations should remain Library/Academic centered.
Monthly Topics will be sent out. I am compiling the discussion from ELUNA and will use those suggestions to provide direction to those topics.
In general, there was a lot of enthusiasm regarding AI at this year’s conference, but also concerns regarding AI direction, transparency in product documentation, and Ex Libris/Clarivate both communicating product development as well as
listening to the library/academic community about our concerns.
Ex Libris/Clarivate have members in this listserv, I encourage everyone to give feedback about AI issues here.
In addition, ELUNA product working group members have either already joined or will join in the future the group. We may see requests from those working group members to help with testing features, checking bugs, or providing input in the
future. I have encouraged working groups to use this group to the fullest.
Note: This group will not directly communicate with Ex Libris on product enhancements, changes to products, etc. That will be the responsibility of the product working groups. However, as discussions emerge that may benefit a working
group, those communications will be sent to the respective working group as needed.
I encourage you share your AI journeys, this is a developing landscape, and I am excited to see where this new adventure takes us.
Feel free to reach out to me regarding any questions you may have.
Sincerely,
Assistant Director for Scholarly Communications and Collections
Chair Artificial Intelligence Special Interest Group(ELUNA)
(972) 883-2908
|davin.pate@utdallas.edu
http://www.utdallas.edu/library/
The University of Texas at Dallas