Cross posting this AI thread from ALMA-L

Davin Pate, M.L.S.

Assistant Director for Scholarly Communications and Collections

http://www.utdallas.edu/library/

The University of Texas at Dallas

From: Raab,Oscar via Alma <alma@exlibrisusers.org>
Sent: Tuesday, April 8, 2025 12:18 PM
To: Ex Libris user community discussion list for Alma <alma@exlibrisusers.org>
Cc: Katie Utschig <Katie@switchinc.org>; Raab,Oscar <Oscar.Raab@ColoState.EDU>
Subject: [ALMA-L] Re: AI Assistant Metadata Editor

Hi Katie,

Our cataloger reported that our AI Assistant wasn't working last week, and I found that it had been disabled. Noone here turned it off, but when I turned it back on, he reported that it was behaving similarly to what you describe - just spinning and spinning without returning any results. Was yours mysteriously disabled recently too? We're on NA03.

I'm sharing your message with him and suggesting that he contact you as he also submitted a ticket to Ex Libris.

-Oscar

Oscar Raab

Applications and Product Manager – Alma Certified

Library Technology Services

Morgan Library - Colorado State University

(970) 491-5684

Pronouns: he/him/his (learn more)

From: Katie Utschig via Alma <alma@exlibrisusers.org>
Sent: Monday, April 7, 2025 8:55 AM
To: Ex Libris user community discussion list for Alma <alma@exlibrisusers.org>
Cc: Katie Utschig <Katie@switchinc.org>
Subject: [ALMA-L] AI Assistant Metadata Editor

** Caution: EXTERNAL Sender **

Our AI assistant cataloging is no longer working. I suspect it might be timing out, and I wonder if others are experiencing this as well. We are on NA05.

If you have already reported the issue, please send me your case # and I will reference it in my own ticket.

Thanks!

Katie Utschig

Consortium Coordinator

SWITCH Library Consortium

c/o Marvin M. Schwan Library

Wisconsin Lutheran College

8800 W. Bluemound Rd.

Milwaukee, WI 53226

414-214-0134 (Cell)