Thanks, Davin, for the discussion prompt!

I am a community college librarian. We began using the Primo VE Research Assistant in late December and have found it helpful to our students.

However, the ProQuest Central AI Research Assistant was too problematic for us. Ping - You can submit a helpdesk ticket to ProQuest and ask them to remove it from your instance. The additional search terms that are generated in ProQuest Central are often nonsensical. Instead of generating new search terms based on all of the search words used in the original search, the AI generates any word related to any of the search words. For example, when a student was searching on whether Kurt Cobain's suicide was a murder, a suggested AI search term was Agatha Christie. DOH! So, we had to remove it.

Ann

On Mon, Mar 31, 2025 at 2:30 PM Pate, Davin <djp130330@utdallas.edu> wrote:

Hi Everyone,

I wanted to begin our initial Topic Discussion series with the following:

What Clarivate/ProQuest/Ex Libris AI Products/Tools are you or your university currently investigating? What have you liked about the products and have you seen any Initial problems or concerns regarding the products?

If you have seen a significant concern, what case have you submitted, if any, and the case number associated with the issue.

I hope to track the information on a spreadsheet and provide it to the related working groups/steering.

We have a number of Ex Libris developers on this list so it will also assist with pointing out issues as well as sharing what people are finding helpful.

Thanks again for your contributions,

Davin Pate, M.L.S.

Assistant Director for Scholarly Communications and Collections

(972) 883-2908 |davin.pate@utdallas.edu

http://www.utdallas.edu/library/

The University of Texas at Dallas

Book time to meet with me

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