Re: [DCExLIBRIS] FW: Operator accounts for circulation module
Hello Elizabeth, We have a relatively small circ staff and are not reliant on student workers. We have individual accounts for all persons who work with Voyager. It's very easy to set up an individual account, and restrict their authority in the circulation set-up in Sys Admn. It would be a maintenance routine to delete any employee (regardless of status) when that employee is no longer in need of Voyager access. Considering how long MCC has been using Voyager, it seems a bit odd that a fundamental policy such as this would be still unresolved. Good luck! John John D. Bartles, MLIS Associate Professor Library Prince George's Community College 301 Largo Road Largo, MD 20774 301-322-0469 (voice) 301-386-7598 (fax)
Suzanne Picken <picken@wrlc.org> 06/26/12 11:57 AM >>>
Hello All, I am faced with a bit of a challenge in that our access services supervisor has requested to have operator accounts for the students that work under her supervision. The student assistants would be responsible for working the circulation desk, including performing various tasks using the circulation module. Our IT Department has very specific guidelines governing accounts, passwords and overall software use, and I am just wondering how you and your libraries handle non full-time employees (students, volunteers, part-time, etc.) having access to specifically the circulation module. Our access services supervisor has had previous experiences where students were afforded generic log-on/accounts, and she has suggested this as a possibility with Voyagers circulation module. I also have had previous experiences like this, but the IT guidelines were a little less specific concerning passwords, user rights and privileges. Any feedback and ideas would be sincerely appreciated, especially since we are trying to complete this request for accounts before the July 4th holiday. Best regards and thanks, Elizabeth M. Elizabeth Hill, M.L.S. Library Technical Services Manager Rockville Library 51 Mannakee Street, MT 303J Rockville, MD 20850 240-567-7101 (Office) 240-567-7141 (Fax) elizabeth.hill@montgomerycollege.edu _______________________________________________ dcexlibris mailing list dcexlibris@list.wrlc.org http://list.wrlc.org/cgi-bin/mailman/listinfo/dcexlibris
Hello Elizabeth, I Concur with John and as such there shouldn't be a problem issuing the students' with their personal log in access to voyager with a limited function and deleting them as needed. At my library, Students cover most of the circulation responsibilities and in a regular school semester I handle about twenty. Obviously these students need to access voyager. What we have done is to have students use their school email ID as a pin and we go ahead and create an account for them letting them in put their own password. These passwords are confidentially stored in the library. Note that they only get a limited access to the voyager circ module to enable the check out or discharge function. When the student terminates his/her association with the library for whatever reason, then we go ahead and delete their log in capability. Our part timers operate practically the same but with more privileges and just as John puts it, any time they vacate their position we just press the "delete button". Our IT department has never complained and this has worked out well. All the best. Jane. Jane Ogora, MLS Access Services Librarian/Assistant Professor Weis Library Washington Adventist University 7600 Flower Ave. Takoma Park, MD 20912 Office: 301-891-4223 Email: jogora@wau.edu From: dcexlibris-bounces@list.wrlc.org [mailto:dcexlibris-bounces@list.wrlc.org] On Behalf Of John Bartles Sent: Wednesday, June 27, 2012 2:41 PM To: dcexlibris@list.wrlc.org; Suzanne Picken Subject: Re: [DCExLIBRIS] FW: Operator accounts for circulation module Hello Elizabeth, We have a relatively small circ staff and are not reliant on student workers. We have individual accounts for all persons who work with Voyager. It's very easy to set up an individual account, and restrict their authority in the circulation set-up in Sys Admn. It would be a maintenance routine to delete any employee (regardless of status) when that employee is no longer in need of Voyager access. Considering how long MCC has been using Voyager, it seems a bit odd that a fundamental policy such as this would be still unresolved. Good luck! John John D. Bartles, MLIS Associate Professor Library Prince George's Community College 301 Largo Road Largo, MD 20774 301-322-0469 (voice) 301-386-7598 (fax)
Suzanne Picken <picken@wrlc.org> 06/26/12 11:57 AM >>>
Hello All, I am faced with a bit of a challenge in that our access services supervisor has requested to have operator accounts for the students that work under her supervision. The student assistants would be responsible for working the circulation desk, including performing various tasks using the circulation module. Our IT Department has very specific guidelines governing accounts, passwords and overall software use, and I am just wondering how you and your libraries handle non full-time employees (students, volunteers, part-time, etc.) having access to specifically the circulation module. Our access services supervisor has had previous experiences where students were afforded generic log-on/accounts, and she has suggested this as a possibility with Voyager's circulation module. I also have had previous experiences like this, but the IT guidelines were a little less specific concerning passwords, user rights and privileges. Any feedback and ideas would be sincerely appreciated, especially since we are trying to complete this "request for accounts" before the July 4th holiday. Best regards and thanks, Elizabeth M. Elizabeth Hill, M.L.S. Library Technical Services Manager Rockville Library 51 Mannakee Street, MT 303J Rockville, MD 20850 240-567-7101 (Office) 240-567-7141 (Fax) elizabeth.hill@montgomerycollege.edu _______________________________________________ dcexlibris mailing list dcexlibris@list.wrlc.org http://list.wrlc.org/cgi-bin/mailman/listinfo/dcexlibris _____ This email has been scanned by WAU 3-Tier Anti-Virus/Anti-Spam System.
Thanks to all of you for your responses. We are going ahead and providing limited access on the accounts for our student assistants. I was interested to see if any other library within our group/listserv had students with operator profiles. Elizabeth M. Elizabeth Hill, M.L.S. Library Technical Services Manager Rockville Library 51 Mannakee Street, MT 303J Rockville, MD 20850 240-567-7101 (Office) 240-567-7141 (Fax) elizabeth.hill@montgomerycollege.edu From: dcexlibris-bounces@list.wrlc.org [mailto:dcexlibris-bounces@list.wrlc.org] On Behalf Of Jane Ogora Sent: Wednesday, June 27, 2012 3:21 PM To: 'John Bartles'; dcexlibris@list.wrlc.org; 'Suzanne Picken' Subject: Re: [DCExLIBRIS] FW: Operator accounts for circulation module Hello Elizabeth, I Concur with John and as such there shouldn't be a problem issuing the students' with their personal log in access to voyager with a limited function and deleting them as needed. At my library, Students cover most of the circulation responsibilities and in a regular school semester I handle about twenty. Obviously these students need to access voyager. What we have done is to have students use their school email ID as a pin and we go ahead and create an account for them letting them in put their own password. These passwords are confidentially stored in the library. Note that they only get a limited access to the voyager circ module to enable the check out or discharge function. When the student terminates his/her association with the library for whatever reason, then we go ahead and delete their log in capability. Our part timers operate practically the same but with more privileges and just as John puts it, any time they vacate their position we just press the "delete button". Our IT department has never complained and this has worked out well. All the best. Jane. Jane Ogora, MLS Access Services Librarian/Assistant Professor Weis Library Washington Adventist University 7600 Flower Ave. Takoma Park, MD 20912 Office: 301-891-4223 Email: jogora@wau.edu<mailto:jogora@wau.edu> From: dcexlibris-bounces@list.wrlc.org [mailto:dcexlibris-bounces@list.wrlc.org] On Behalf Of John Bartles Sent: Wednesday, June 27, 2012 2:41 PM To: dcexlibris@list.wrlc.org; Suzanne Picken Subject: Re: [DCExLIBRIS] FW: Operator accounts for circulation module Hello Elizabeth, We have a relatively small circ staff and are not reliant on student workers. We have individual accounts for all persons who work with Voyager. It's very easy to set up an individual account, and restrict their authority in the circulation set-up in Sys Admn. It would be a maintenance routine to delete any employee (regardless of status) when that employee is no longer in need of Voyager access. Considering how long MCC has been using Voyager, it seems a bit odd that a fundamental policy such as this would be still unresolved. Good luck! John John D. Bartles, MLIS Associate Professor Library Prince George's Community College 301 Largo Road Largo, MD 20774 301-322-0469 (voice) 301-386-7598 (fax)
Suzanne Picken <picken@wrlc.org<mailto:picken@wrlc.org>> 06/26/12 11:57 AM >>>
Hello All, I am faced with a bit of a challenge in that our access services supervisor has requested to have operator accounts for the students that work under her supervision. The student assistants would be responsible for working the circulation desk, including performing various tasks using the circulation module. Our IT Department has very specific guidelines governing accounts, passwords and overall software use, and I am just wondering how you and your libraries handle non full-time employees (students, volunteers, part-time, etc.) having access to specifically the circulation module. Our access services supervisor has had previous experiences where students were afforded generic log-on/accounts, and she has suggested this as a possibility with Voyager's circulation module. I also have had previous experiences like this, but the IT guidelines were a little less specific concerning passwords, user rights and privileges. Any feedback and ideas would be sincerely appreciated, especially since we are trying to complete this "request for accounts" before the July 4th holiday. Best regards and thanks, Elizabeth M. Elizabeth Hill, M.L.S. Library Technical Services Manager Rockville Library 51 Mannakee Street, MT 303J Rockville, MD 20850 240-567-7101 (Office) 240-567-7141 (Fax) elizabeth.hill@montgomerycollege.edu<mailto:elizabeth.hill@montgomerycollege.edu> _______________________________________________ dcexlibris mailing list dcexlibris@list.wrlc.org<mailto:dcexlibris@list.wrlc.org> http://list.wrlc.org/cgi-bin/mailman/listinfo/dcexlibris _____ This email has been scanned by WAU 3-Tier Anti-Virus/Anti-Spam System.
participants (3)
-
Hill, Elizabeth -
Jane Ogora -
John Bartles