Hi Angela, Do you have an example of the language you require in the contract? Yvonne ________________________________ From: Morse, Angela Marie <angela.morse@uta.edu> Sent: Thursday, March 13, 2025 6:30 AM To: Graves, Tonia L. <tgraves@odu.edu>; Cody Hackett <chacket@uark.edu>; eluna-accessibility@exlibrisusers.org <eluna-accessibility@exlibrisusers.org> Subject: [Eluna-accessibility] Re: Engaging Vendors on E-Resource Accessibility You don't often get email from angela.morse@uta.edu. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> We usually bring up how it will effect them monetarily, as the goal of their business is to make money. Protecting themselves from lawsuits and the possibility of institutions not being able to purchase their product after the April 2027 deadline for Title II usually resonates with them. We require language in all of our contracts that holds the vendor responsible/liable for any accessibility issues. Angela Morse Assistant Director of Acquisitions University of Texas- Arlington ________________________________ From: Graves, Tonia L. <tgraves@odu.edu> Sent: Thursday, March 13, 2025 8:25 AM To: Cody Hackett <chacket@uark.edu>; eluna-accessibility@exlibrisusers.org <eluna-accessibility@exlibrisusers.org> Subject: [Eluna-accessibility] Re: Engaging Vendors on E-Resource Accessibility [External] I think Cody’s approach of “accessibility is often framed as a compliance issue” and “reframing the conversation to position it as a value-add that enhances usability for all users, broadens market reach, and differentiates vendors from their competitors” is important and tangible next steps to learn about and try to implement. Thank you, -Tonia Tonia Graves Resource Discovery Librarian Systems Development Old Dominion University Libraries 757-683-4188 tgraves@odu.edu<mailto:tgraves@odu.edu> Support the Libraries!<https://secure.acceptiva.com/?cst=1c0e01&allocation=Library> [cid:image001.png@01DB93F9.DC61FA70] From: Cody Hackett <chacket@uark.edu> Sent: Wednesday, March 12, 2025 2:37 PM To: eluna-accessibility@exlibrisusers.org Subject: [Eluna-accessibility] Engaging Vendors on E-Resource Accessibility Dear CoP Collective Wisdom, I’m excited to be part of this community and look forward to learning from you all. One challenge I’ve been working through is how to engage vendors in more productive conversations about electronic resource accessibility—particularly during the purchase evaluation process but also throughout the entire e-resource lifecycle. While accessibility is often framed as a compliance issue, I’m interested in reframing the conversation to position it as a value-add that enhances usability for all users, broadens market reach, and differentiates vendors from their competitors. Have you found particular approaches that resonate with vendors? For example: * Effective framing strategies that lead to real commitments * Contractual language or requirements that have helped secure accessibility improvements * Methods for holding vendors accountable beyond initial promises I’d love to hear what has worked (or hasn’t) in your experience. Thanks in advance for any insights! Best, Cody W. Hackett Director of Continuing Electronic Resources and Licensing Gladson-Ripley Room 162 University of Arkansas Libraries <https://libraries.uark.edu/> Schedule a time to meet with me<https://outlook.office.com/bookwithme/user/bec1e09f6fd6498ca6081968a8c5da6d@...> [Seal of VVC] Yvonne Reed, Faculty Systems Librarian | Learning Resource Center Victor Valley College 18422 Bear Valley Road Victorville, CA 92395 Office: Bldg. 41 Email: Yvonne.Reed@vvc.edu Phone: 760-245-4271 ext 2393 ________________________________
