I meant to write “The ‘Collection Discovery’ link at the cannot be accessed with the tab key” From: Mark Weiler via Primo <primo@exlibrisusers.org> Sent: March 31, 2025 3:36 PM To: Nili Natan <Nili.Natan@Clarivate.com>; Ex Libris user community discussion list for Primo/VE <primo@exlibrisusers.org>; eluna-accessibility@exlibrisusers.org Cc: Mark Weiler <mweiler@wlu.ca> Subject: [Primo] Re: [EXTERNAL *] RE: Accessibility and rollout for Primo NDE Hi Nili, and everyone, Based on the link<https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/...>, I understand that there is a two-phase audit. The first phase should be done and inform the VPAT which is to be published by the end of May. The second phase will happen in July-Sept, which will assess all resolved issues and evaluate additional page developed after general availability. However, I was surprised when I found obvious issues in the version made available at this stage for customer feedback * Language of the page seems to default to English. I tried toggling to French, but the text-to-French synthesizer wasn’t invoked * JAWS can’t find headings on the search results page * The “Collection Discovery” link at the can be accessed with the tab key The video attached shows what I’m referring to. (And the Skip links to bypass blocks<https://www.w3.org/WAI/WCAG21/Understanding/bypass-blocks.html> seem to be gone; not shown in video) I don’t see these issues mentioned in the List of Known Issues<https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/...>. So, here’s an outline of my concern: * If the auditors spend their limited time catching obvious issues, then doesn’t it mean they won’t have time to identify some harder issues? Doesn’t that mean harder issues will get through to customers and end-users? * If Ex Libris developers didn’t catch the obvious issues (based on what’s in the List of Known issues), then how will the harder issues get identified by Ex Libris? I would appreciate if Ex Libris could respond to these concerns and address any mistake I’ve made. Sincerely, Mark From: Nili Natan <Nili.Natan@Clarivate.com<mailto:Nili.Natan@Clarivate.com>> Sent: March 20, 2025 4:07 AM To: Ex Libris user community discussion list for Primo/VE <primo@exlibrisusers.org<mailto:primo@exlibrisusers.org>>; eluna-accessibility@exlibrisusers.org<mailto:eluna-accessibility@exlibrisusers.org> Cc: Mark Weiler <mweiler@wlu.ca<mailto:mweiler@wlu.ca>> Subject: [EXTERNAL *] RE: Accessibility and rollout for Primo NDE Hi Mark, All, We have published our Accessibility plan<https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/...> for the NDE UI in the Available Features, Functionality and Relase Plan for NDE UI<https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/...>. We will continue to update this page with more information as our audit progresses and will publish the initial VPAT upon its completion. Best Regards, Nili Natan Primo Product Manager [A black background with text overlay Description automatically generated] [A black letter f in a grey square Description automatically generated]<https://www.facebook.com/exlibrisgroup> [A black x in a grey square Description automatically generated] <https://twitter.com/ExLibrisGroup> [A black and grey square with a letter in it Description automatically generated] <https://www.linkedin.com/company/ex-libris/> [A black and grey square with a play button Description automatically generated] <https://www.youtube.com/user/ExLibrisLtd> From: Mark Weiler via Primo <primo@exlibrisusers.org<mailto:primo@exlibrisusers.org>> Sent: Wednesday, March 19, 2025 11:27 PM To: 'primo@exlibrisusers.org' <primo@exlibrisusers.org<mailto:primo@exlibrisusers.org>>; eluna-accessibility@exlibrisusers.org<mailto:eluna-accessibility@exlibrisusers.org> Cc: Mark Weiler <mweiler@wlu.ca<mailto:mweiler@wlu.ca>> Subject: [Primo] Accessibility and rollout for Primo NDE Hi Primo Product Team, I had asked this question at the Primo NDE webinar today. Hoping the question can be responded here to the group: What is the expected level of accessibility of the NDE for people with disabilities at each phase of the roll out (e.g., Generic Trial Environment; Managed General Release; General Release)? When I looked recently, there were some obvious WCAG failures. Thank you, Mark Mark Weiler, PhD (he & him) JAWS certified and Web Accessibility Specialist Web & User Experience Librarian Wilfrid Laurier University Waterloo, Ontario 548-889-5056 Notices Upcoming Laurier Library workshops & events<https://library.wlu.ca/events> Confidentiality note: This e-mail may contain confidential information from Clarivate. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please delete this e-mail and notify the sender as soon as possible. * ⚠ Notice: This email originated from outside of the organization. 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