Cross posting this AI thread from ALMA-L Davin Pate, M.L.S. Assistant Director for Scholarly Communications and Collections (972) 883-2908 |davin.pate@utdallas.edu<mailto:%7Cdavin.pate@utdallas.edu> http://www.utdallas.edu/library/ The University of Texas at Dallas [cid:image001.png@01DBA882.BEDA6440]<https://outlook.office.com/bookwithme/user/af697753dcc24b9e926afe35e8e84e9d@...> Book time to meet with me<https://outlook.office.com/bookwithme/user/af697753dcc24b9e926afe35e8e84e9d@...> From: Raab,Oscar via Alma <alma@exlibrisusers.org> Sent: Tuesday, April 8, 2025 12:18 PM To: Ex Libris user community discussion list for Alma <alma@exlibrisusers.org> Cc: Katie Utschig <Katie@switchinc.org>; Raab,Oscar <Oscar.Raab@ColoState.EDU> Subject: [ALMA-L] Re: AI Assistant Metadata Editor Hi Katie, Our cataloger reported that our AI Assistant wasn't working last week, and I found that it had been disabled. Noone here turned it off, but when I turned it back on, he reported that it was behaving similarly to what you describe - just spinning and spinning without returning any results. Was yours mysteriously disabled recently too? We're on NA03. I'm sharing your message with him and suggesting that he contact you as he also submitted a ticket to Ex Libris. -Oscar Oscar Raab Applications and Product Manager - Alma Certified Library Technology Services Morgan Library - Colorado State University (970) 491-5684 Pronouns: he/him/his (learn more<https://pronouns.colostate.edu/>) ________________________________ From: Katie Utschig via Alma <alma@exlibrisusers.org<mailto:alma@exlibrisusers.org>> Sent: Monday, April 7, 2025 8:55 AM To: Ex Libris user community discussion list for Alma <alma@exlibrisusers.org<mailto:alma@exlibrisusers.org>> Cc: Katie Utschig <Katie@switchinc.org<mailto:Katie@switchinc.org>> Subject: [ALMA-L] AI Assistant Metadata Editor ** Caution: EXTERNAL Sender ** Our AI assistant cataloging is no longer working. I suspect it might be timing out, and I wonder if others are experiencing this as well. We are on NA05. If you have already reported the issue, please send me your case # and I will reference it in my own ticket. Thanks! Katie Utschig Consortium Coordinator SWITCH Library Consortium c/o Marvin M. Schwan Library Wisconsin Lutheran College 8800 W. Bluemound Rd. Milwaukee, WI 53226 414-214-0134 (Cell)